Once when I was at a client site, an employee of that client company stopped me and said that the most astonishing thing had just happened. She had been having trouble with a piece of equipment and there was no one around who was familiar with it, so she was forced to read the users’
About Phil Meade
Phil Meade lives in Three Rivers, Mich., and has worked for Prima Communications, Inc. for the last 12 years developing documentation primarily for the pharmaceutical industry, and also grower and food businesses. He can be reached at firstname.lastname@example.org.