As part of Greenhouse Grower’s 25th anniversary, we are profiling people we expect to shape the industry for the better over the next 25 years. Now in its 21st week online, our Ones To Watch series continues with Pamela Youngsman of Skagit Gardens in Mt. Vernon, Wash.
Age – 39
Her Job–As sales manager, Pamela is responsible for overseeing sales and customer service, inventory flow and customer satisfaction for Skagit Gardens.
Try Something New – Growing up in the horticulture business gave Pamela valuable experience in accounting, production and sales. She left the industry for seven years, spent four of them working as an auditor in Los Angeles and returned to Skagit Gardens 12 years ago. Her experience outside the industry gave her an appreciation for the sincerity and values of the people and companies within the industry.
Getting Involved–OFA is an important organization for Skagit Gardens. Pamela serves on the OFA board of directors and the OFA Exhibitor Advisory Committee.
Twenty-Five Years From Now – Growers will be more niche-oriented. They’ll have to take greater care of their customers and be quick to react to opportunities. Human product handling will be supplemented even more with automation, but the human element won’t be eliminated.
Why She’s One To Watch–Skagit Gardens is about “delighting” its customers, and Pamela is at the forefront of that goal. She’s visible in the industry, and Skagit Gardens is a leading operation through generations because of up-and-comers like Pamela.