How To Train Your Employees To Read Shipping Labels Properly

Container and shipping labels are essential tools for tracking product through different stages in the plant manufacturing process. Hopefully, you have already invested in barcoding, automation, and lean flow. To maximize those efficiencies, staff involved in sowing, sticking, plant maintenance, growing, and shipping need to know how to read and interpret labels.

When varieties are mixed up while patching or pulling an order, delays and mistakes will cost your company in labor, customer credits, and reputation. We pack a lot of complex information onto modern labels, which is not obvious to a new employee. Investing in simple tools and a training program for new employees will easily pay back many times over.

In the Floriculture Research Alliance, we have worked with our industry research partners to develop a simple approach to label training. Our training approach has three steps: (1) Take photos of your labels and provide new employees with a laminated tool they can carry around in their back pockets for reference. (2) Help your supervisor to train new employees on the labels and the tool. (3) Test and verify that workers have understood the training and gained the necessary skills.

Step One: A Back Pocket Label Tool

Take a digital photo of a representative example of each of your label types (such as a tray or pot label, employee label, master pull, and individual shipping labels). Insert the images into PowerPoint or a similar graphical editing program. Crop the photos to trim out any background you do not need. Insert call-outs or text boxes that identify symbols, colors, numbers, and words. Discuss with the supervisor to ensure you use the same languages and jargon terms that your own employees use, because terms vary between countries of origin and greenhouse businesses (click here to download a list of common label terms in both English and Spanish). Print, trim the pages to pocket size, and laminate.

Next: Provide Training With The Label Tool

Topics: , ,

Leave a Reply

More From Labels/Tags...
Koppert Ulti-Mite Swirski sachet

June 21, 2017

New Tool from Koppert Provides More Effective Thrips Management

A newly patented sachet for the predatory mite Amblyseius swirskii is resistant to both low and high levels of humidity, helping growers combat thrips infestations.

Read More
weed sanitation

June 13, 2017

New Research Explores Potential of Using Steam or Hot Water for Early Weed Control

USDA-Agricultural Research Service horticulturist Dr. James Altland is exploring an alternative method for controlling weeds in greenhouse propagation systems by using steam or hot water to kill weed seeds.

Read More
Paul Fisher Fertilizer feature

June 12, 2017

How to Improve Customer Success by Adding Residual Fertilizer to Your Plant Products

Even if it costs a few cents more per pot or extra labor, your customers will thank you with repeat sales.

Read More