Connecting With Consumers

Growers don’t have the direct line of communication with consumers that retailers do. Between spring preparations, last-minute orders to fill and the runaround Mother’s Day and Memorial Day cause, it’s tough to take a good look at how the marketplace is taking shape.

Growers are aware of the products they grow that are and aren’t selling, but time isn’t necessarily ample for them to dissect consumer purchasing decisions and begin making plans for next year.

Fortunately, we did some dissecting for you this spring. In mid-April, we created a short survey and sent it to family and friends to get their takes on their consumer experience and gardening. Nearly 100 people took the survey, and the majority of respondents (90 percent) are under the age of 45. Forty percent of respondents are under age 30, so we received good feedback from the consumers who will shape the marketplace over the next 30 years.

Assuming my family and friends were strapped for time, I didn’t expect the most thorough and enthusiastic responses. Many of them are just out of college and at the start of a career, so I was surprised to read multiple responses that exuded intelligence, thoughtfulness and interest in our industry.

A Little Help, Please!

Some of the most interesting comments respondents made were actually calls for help. Consumer respondents even offered suggestions retailers should consider to reel them into stores. Growers should heed their suggestions, too, because everybody in the supply chain is responsible to the consumer.

One respondent wrote: “Independent garden centers should host free workshops on Saturdays, where they could teach potential gardeners how to start their own herb and vegetable garden. The grocery store would be another good place to get people interested.”

Retailers bear a bulk of the responsibility for consumer interest, but growers should also play a role in attracting new consumers and keeping old consumers interested. Vegetables and herbs, for example were clearly hot this spring, but we shouldn’t assume they’ll generate the same interest in 2010.

To ensure consumers return, growers should work with retailers–or explore options on their own–to develop educational programs or workshops that help consumers succeed in the garden. If 2009 becomes the year consumers took an interest in herbs and vegetables, take the next step with them in 2010 to make herbs and vegetables a greenhouse mainstay for years to come.

If you’re a wholesale grower, offer consumers a chance to tour and talk edibles or ornamentals at your facility. They’re bound to be awestruck by the magnitude of your production, and they’ll be inspired to try new things at home. A great example is Burpee’s Root Camp, a fun, basic training workshop designed to resemble boot camp that gives consumers a chance to ask questions and have fun in the garden.

Another solution is branding (see “You Say Tomato” on page 52). Don’t just sell an edible or ornamental, market a lifestyle or create a promotional campaign that offers consumers all the information needed to succeed. Create tags and point-of-purchase materials to hook consumers, and invest in a website.

Whatever you do, go local. Our survey respondents are asking for it.

Leave a Reply

More From Varieties...

May 25, 2017

Genetically Modified Petunia Update: Breeders Take Swift Action, USDA Requires Import Authorization

Now that the initial shock of genetically engineered petunias is wearing off, breeders continue testing for tainted stock and look toward the future. On the consumer side, uncertainties remain.  

Read More

May 23, 2017

USDA-APHIS Bulletin on Unauthorized Distribution of Genetically Engineered Petunias

On May 2, 2017, USDA-APHIS was informed that an orange petunia variety was potentially genetically engineered and had been imported and moved interstate without required authorization by APHIS. This led to testing of numerous petunia varieties, which confirmed this particular variety and several others are genetically engineered, and meet the regulatory definition of a regulated article under APHIS regulations. APHIS continues to work with the industry to ensure unauthorized GE petunias are not distributed in the United States.

Read More
Petunia F1 African Sunset from American Takii

May 22, 2017

Genetically Modified Petunia Update: Question and Answer with AmericanHort’s Craig Regelbrugge

AmericanHort’s key role interfacing with the USDA on the recall of genetically modified petunias has helped the horticulture industry rapidly address the problem. Senior Vice President Craig Regelbrugge talks about recent updates, the impact on the industry, and where it goes from here.

Read More
Latest Stories

May 25, 2017

Genetically Modified Petunia Update: Breeders Take Swif…

Now that the initial shock of genetically engineered petunias is wearing off, breeders continue testing for tainted stock and look toward the future. On the consumer side, uncertainties remain.  

Read More

May 23, 2017

USDA-APHIS Bulletin on Unauthorized Distribution of Gen…

On May 2, 2017, USDA-APHIS was informed that an orange petunia variety was potentially genetically engineered and had been imported and moved interstate without required authorization by APHIS. This led to testing of numerous petunia varieties, which confirmed this particular variety and several others are genetically engineered, and meet the regulatory definition of a regulated article under APHIS regulations. APHIS continues to work with the industry to ensure unauthorized GE petunias are not distributed in the United States.

Read More
Petunia F1 African Sunset from American Takii

May 22, 2017

Genetically Modified Petunia Update: Question and Answe…

AmericanHort’s key role interfacing with the USDA on the recall of genetically modified petunias has helped the horticulture industry rapidly address the problem. Senior Vice President Craig Regelbrugge talks about recent updates, the impact on the industry, and where it goes from here.

Read More
Eason 2017 spring trials report

May 16, 2017

New California Spring Trials Report Now Available From …

The report features genetics from 21 different breeding companies and information gathered from the 15 different stops on this year’s tour.

Read More
Schizachyrium scoparium The Blues

May 13, 2017

How Ornamental Grasses and Sedges Can Play a Role in Po…

Grasses and sedges provide food, shelter, and support for pollinators and the birds and mammals that keep insect populations in balance.

Read More
Asclepias with a bumblebee

May 8, 2017

How to Choose the Best Native Plants for Pollinator Gar…

The popularity of native plants is rising as gardeners become conscious of the need to plant more pollinator gardens. The challenge is to select the right plants to put in them.

Read More
Allan Armitage Of Naked Ladies and Forget Me Nots

May 2, 2017

Allan Armitage: How Growers Can Be Creative to Take Gar…

Our industry does a good job of making things convenient for our customers. It’s time to take it a step further.

Read More
Asclepias tuberosa

April 29, 2017

Greenhouse Growing Tips for Asclepias tuberosa

Madeline Maynor, Growing Operations Manager for Landenberg, PA-based North Creek Nurseries, shares greenhouse growing tips for Asclepias tuberosa, the 2017 Perennial Plant of the Year.

Read More
Andropogon gerardii Blackhawks (Intrinsic Perennial Gardens)

April 25, 2017

Kelly Norris: Diversity is the Key to Growing the Ornam…

Offering a selection of ornamental grasses that cater to customer needs will keep sales from stagnating.

Read More

April 25, 2017

41 New Vegetative Petunias From California Spring Trial…

With the abundance of new introductions for the 2018 retail season, we’ve made it easier for you to sift through them by separating out the vegetative petunias from the Northern sites, which includes selections from Westhoff Flowers, Sakata Ornamentals, Danziger, Proven Winners, and Syngenta flowers.

Read More
Begonia Spectre Silver Terra Nova Nurseries

April 20, 2017

Terra Nova Nurseries Releases Two New, Attractive Begon…

Stardust is the latest addition to Terra Nova Nurseries’ existing T Rex Begonia series, and Silver is the first introduction to the company’s new Spectre Begonia series.

Read More

April 18, 2017

Cool Combos From CAST 2017 – Editor’s Choic…

With container gardening becoming more of a lifestyle among consumers than a trend, and breeders continuing to put more effort in container mixes and components, I feel I would be remiss if I didn't share some of the special combinations that not only caught my eye at California Spring Trials, but absolutely took my breath away and made me want to immediately get started gardening.

Read More
Danziger New Hires

April 16, 2017

Danziger Invests in Continued North American Business G…

As part of a new business structure for its North American market, Mike Fernandez has been appointed Market Manager North America for Bedding Plants and Perennials, and Kate Zvara was named as Key Account Manager and Retail Specialist.

Read More
Florida Flower Trials

April 12, 2017

Looking for Info on New Varieties for Hot Climates? Che…

The Florida Nursery Growers and Landscape Association’s Florida Flower Trials, which are focused on new and improved varieties able to thrive in the extremes of Florida’s climate, are a great opportunity to connect with national breeders.

Read More
Lupinus Staircase Series (Green Fuse Botanicals)

April 11, 2017

Begonias, Celosias Among Dr. Allan Armitage’s Favorites…

Check out some of Allan’s top picks from his final day at CAST 2017, which included visits to Green Fuse Botanicals and Floranova.

Read More
Rex Begonia container mix at Green Fuse Botanicals

April 11, 2017

Green Fuse Botanicals’ Rex Begonias and First Looks; Fl…

Here are the highlights from Green Fuse Botanicals and Floranova on the last day of CAST 2017.

Read More

April 7, 2017

Hort Couture Wows With Farm to Table; Florist Holland R…

On the last day for GroLink and the second to last for the Greenhouse Grower team, the wealth of genetics, marketing programs, and announcements were pleasing to our eyes, ears, and hearts.

Read More

April 7, 2017

California Spring Trials Day Five: Notable New Plant Va…

See some of the new varieties for 2018 displayed at Ball Horticultural and GroLink Plant Company on day five of California Spring Trials 2017.

Read More