Ken Lane

From understanding buying behavior to knowing your customers’ pain points, customer satisfaction isn’t just a “nice-to-have” – it’s a strategic tool.

Experts from PivotPoint Business Solutions discuss ways that business owners can navigate exit planning amidst market volatility.

Experts from PivotPoint Business Solutions discuss why delaying succession planning is detrimental for your operation.

Here are the steps that business owners can take toward an eventual exit plan amidst market and industry volatility.

Chris Cimaglio and Ken Lane of PivotPoint cover how horticulture business owners can plan for their eventual exit and retirement.

Ken Lane and Larry Turow look at insights taken from the “State of Succession and Exit Planning in the Horticulture Industry” survey.

Ken Lane of PivotPoint Business Solutions looks at how leveraging customer insights is essential for a successful business.

Here are 10 key insights from the first annual “State of Succession and Exit Planning in the Horticulture Industry” survey.